Support from Within The National School of Aesthetics

In this section:

What each division can help you with

Support from the Operations, Management and Administration Team

Support the Operations, Management, and Administration (OMA) team can give you includes, but is not limited to:

• Information on our other programmes and other education organisations’ programmes
• Advice on international examinations
• Product and resource development advice
• Student loans and allowances contact information
• Information on programme fees
• Student identification and identity-confirmation services
• Advice on CVs, resumes, and cover letters

Support from the Education and Training Team

Support the Education and Training Team (ETT) can give you includes, but is not limited to:

• Advice for those needing guidance with relevant subjects
• Study tips and resources, like YouTube videos, books, Web sites
• Information on various products and resource development
• Further leads on information to help an ākonga / student study a topic further in-depth
• Job prospects
• Advice on various issues, like being successful in an interview, and so on

Additional tuition and assistance

Tutors have the right to give you additional tuition on campus free-of-charge if they believe this will not impact their normal duties or obligations to other ākonga / student as a result. Tutors should seek Head of Education approval prior to offering additional assistance.

You need to approach the tutors for assistance and guidance. They will attempt to assist you as best as they can, but please be aware you need to comply with their requests to succeed.

Where a tutor identifies a problem and requests you see him or her, please ensure you do. They hope to assist you and correct whatever problem has occurred.

Peer study groups

See the Your Study Groups section on the Learning and Studying page for more information.

Student wellbeing checks

Our Education and Teaching Team undertake one-on-one ākonga / student wellbeing checks once a term. During these meetings, you can discuss any issues you feel you would like to talk about. Sometimes, we can help you, refer you internally or externally to someone who can help, or make our team aware of how this might be impacting your studies. You can share as much or as little as you would like during these wellbeing checks. You can request a further wellbeing check above and beyond once a term if you feel you need one. Wellbeing checks are not compulsory.

Meeting with a team member

You can make an appointment to see the appropriate team member (like the Head of Education or Student Liaison Officer) to talk about your progress or other issues in your programme or impacting on your performance in the programme.

We don’t limit these conversations to academic issues, so if you have a personal problem or need advice or assistance, please let us know, and we will try to help you as best as we can. We may advise you to see someone better equipped to help you if what you need assistance with is outside the scope of our practice.

In some cases, some team members may only meet with you if you are having problems in your programme as they are the best equipped to help you in that focussed area.

Many ākonga / student surveyed stated they felt these individual meetings helped solve issues quickly and with an individual touch.

Student action plans

See the Student Action Plans section on the Behavioural Guidelines page for more information.

Student council

The Student Council is a group of diverse ākonga / student representatives meeting with school representatives every term to discuss any school-wide issues and to gain feedback regarding certain matters.

Ākonga / students with disabilities, medical conditions and / or learning conditions

See the Ākonga / Students with Disabilities, Medical Conditions and / or Learning Conditions page for more information.